General

Can I connect the HR strap with other apps?
The HR strap may work with other apps (which support Bluetooth 4.0) but it may connect differently than the smartPulse app. Please follow the instructions o...
Tue, 22 Dec, 2015 at 5:17 PM
I started the stopwatch but when I stop it, the run is not recorded
The app records the run after the user has moved between a starting and stopping point. If you try the function indoors without moving, it won’t record a ru...
Tue, 22 Dec, 2015 at 5:17 PM
How do I record my run or ride using the app?
After you stop the Stopwatch, the app automatically records the run. You can consult the run in Data/My Runs which provides various information such as:  ...
Tue, 22 Dec, 2015 at 5:18 PM
How can I send a run to my computer for review?
You can share a recorded run by email, Facebook, or twitter. Go to Data/My runs in the app Select a recorded run then hit the plus then share button ...
Tue, 22 Dec, 2015 at 5:19 PM
When I use the Fitness HR Strap, the battery of my iPhone is faster empty than usual. Is this normal?
Due to the bluetooth-connection between your phone and the Fitness HR Strap, it is normal that the battery of your phone drains faster than when the bluetoo...
Thu, 11 Feb, 2016 at 5:36 PM
Can I clean the plastic strap of the product?
Yes, you can clean it with a damp cloth. 
Thu, 11 Feb, 2016 at 5:38 PM